Terms And Conditions

RETURNS AND EXCHANGES POLICY

You will receive from Gemini Tackle Company Ltd an Invoice/Dispatch Note. Goods can be returned for full repayment (including delivery charge) if they are found to be faulty or if the incorrect item has been dispatched by Gemini Tackle Company Ltd within 14 days after receipt of goods.

If the goods have been dispatched as ordered but are unwanted then they can be returned to us within 28 days from the purchase date for a repayment or exchange. Only the cost of the goods will be repaid. Any delivery charges incurred are non-repayable.

If the goods have been dispatched as ordered, but are unwanted due to their description on the website being incorrect or misleading, then they can be returned for a repayment or exchange (including delivery charge) within 14 days after the receipt of the goods.

All items must still be unused, have their original packaging and labeling, and be accompanied by the original delivery note/invoice. Nothing in these conditions affects your statutory rights as a consumer. The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.)

Please ensure that you enclose a copy of your receipt with the goods for all returns and exchanges. If you have any queries please contact us on 01472 852 966 or email chris@gemini-tackle.co.uk